Our Specialties
PTSI Transportation
Operations, Operations Planning, Operations Training
- The Route Learning System™ for Physical Characteristics/route familiarization training
- Schedule Development and Evaluation, using proprietary software
- Operating Rules – training, review, development
- Technical Writing (putting operating documents into understandable English)
(see Route Learning System™ under Products and Services)
On Board Service, Catering (Food & Beverage), Customer Service, Marketing
- As part of a joint venture with On Board Specialists, all aspects of railway food and beverage service
- Provision of Complete On Board Service for privately owned railcars and special movements
- Audits of Customer-facing service; Mystery Shopping
- Audits of Wayfinding, Signage, Customer Information Provision
- Development of and guidance to Customer and Advocacy Groups
- Service Planning and Market Research
including increasing revenue and satisfaction, assistance to caterers and suppliers, development and implementation of technology and service assets
Bus, Transit and Motor Coach Service
- Customer-Oriented Route and Service Planning
- Optimization of the Public-Private Interface
- Branding and Valuation of intangible Assets; Brand Outreach
- Service Development Keyed to Market Generators and Segments
- Integrated Fare and Market Plans
Railway Passenger Rolling Stock
- High Level Specifications
- Schedule Development and Evaluation
- Appraisals; Optimization of Residual Value; Disposition Assistance
Transport Management Systems and Standards
- Management System Plans, Development, Maintenance and Audits
- Environmental and Safety System Plans
- International Standards, Audits, Compliance, Assistance with Certification